Frequently Asked Questions

Are minors allowed to shows?

Due to the complicated nature of hosting all ages events, and the liability to our liquor license, all shows are 18+ and over unless otherwise noted.

State issued ID is required of all guests, regardless of your age.

When do shows start?

This depends on the show, style of entertainment, number of opening acts, and what else is happening at Potbelly’s that night.  Check your tickets or our website for that night’s start time.

Where can I get tickets to Potbelly’s shows?

Tickets can be purchased online at potbellys.net, or in-person during our hours of operation. You may purchase tickets to any of our upcoming shows at our information tent located Please refer to the Tickets page here on our website for more info.

When are you open?

Potbelly’s is open Tuesdays, Thursdays, and Fridays. Painted Lady is open Tuesdays, Thursdays, Fridays, and Saturdays. If you have purchased a ticket for our upcoming event. Please check your tickets or our website for Door and Show times.  Hours of operations are as follows:

Tuesday- 10pm-2am
Thursday- 10pm-2am
Friday- 3pm-2am
Saturday-10pm-2am

Do you have a lost and found?

Yes. Tuesdays, Thursdays, Fridays, and Saturdays, from 10pm – 2am, for assistance finding your lost item.  Please remember, we are not responsible for items lost or stolen at Potbelly’s.  If it is valuable to you, it is probably safer at home or in your car.